FMC Travel Trainer Program

The FMC, Access Alaska, and Americorps VISTA have joined forces to provide the FNSB with a Travel Trainer program at no cost! The purpose of this program is to improve community understanding, access, and ultimately use, of the public transportation system to foster independence and community involvement.

The Travel Training free services include:

  • Individual & Group training
  • Trip planning
  • Independent rider training tailored to the trainee’s schedule
  • Tips to navigate the city
  • Assistance to people all ages with or without disabilities


526 Gaffney Rd #100,

Fairbanks, AK 99701


Fairbanks Metropolitan Area Transportation System

The Fairbanks Metropolitan Area Transportation System (FMATS) plans for local multi-modal transportation system investments that work for the betterment of the community.

800 Cushman St, Fairbanks, AK 99701

Fairbanks North Star Borough Transit

MACS Transit Contact Information

Customer Service and Travel Planning Assistance

907-459-1010 ext 1
501 Cushman St
Fairbanks, AK 99701


Customer Service Hours:

Monday thru Friday – 6:00 AM thru 6:30 PM

Van Tran

Van Tran paratransit service is the Fairbanks North Star Borough’s demand response ADA service, which meets the requirements of the Americans with Disabilities Act (ADA). It is provided to those people whose physical, cognitive or sensory disabilities prevent them from using the MACS Transit System, the fixed route bus system.

In order to apply for eligibility for Van Tran, you must do the following:

  • *Complete and sign the Van Tran Transportation Application.
  • *Have your medical provider complete the medical information form. This must be submitted with your application.
  • *Participate in an in-person interview and assessment, upon notification to do so.

People who need assistance to complete the application may call the Van Tran customer service office at 907 459-1010.


Various programs provide services using Van Tran vehicles, and each program may have different fares and other requirements.

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